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66 C311M-O (11/07)
Troubleshooting
NOTE: The system contains no user-serviceable parts. If there is a problem with your system, it must be returned to Pelco for servicing.
Symptom: System does not operate.
1. Check system input voltage.
2. The Esprit system is protected by a resettable overcurrent protective device located in the transformer module. When a fault condition is
experienced in the system causing excessive current flow through the protective device, a change occurs that will prevent current flow. The
protective device will remain in this state as long as power is applied and the system fault remains. The protective device will reset itself
after power has been removed for a few minutes and will operate normally when the system fault has been repaired.
3. Check the camera and lens power connections and video BNC connections.
Symptom: No control/sluggish control (Coaxitron)
1. Check for the correct type and length of coaxial cable.
2. Check for correct coaxial termination (refer to the controller manual to determine proper termination of video input). Normal load
termination is 75 ohms. When looping through VCRs or multiplexers, make sure the signal is terminated at the end device. Some
termination symptoms and problems are listed below.
Symptom Problem
Extremely bright video No termination or high resistance
Over contrast or contrast level of monitor needs to Double termination (37.5 ohms)
be increased to maximum for a good video image
3. If pan/tilt operation is sluggish, check the controller manual to make sure the control signal is set in the extended mode, not standard
mode.
Symptom: No control (RS-422)
1. Check for correct cable type and length. The maximum cable distance for RS-422 communication over 24-gauge wire is
4,000 feet (1,219 m). Pelco recommends using shielded twisted pairs, such as Belden 9843 or similar cable, that meets or exceeds the basic
requirements for EIA RS-422 or RS-485 applications.
2. Check for correct wire connections between transmitting device (such as the CM6700 Series matrix system) and Esprit system receiver.
Correct connections are from the transmitting device TX+ to Esprit system RX+ and from the transmitting device TX- to Esprit system RX-.
3. Check for correct DIP switch settings.
Symptom: Ground loops
Ground loops are indicated by seeing 60 Hz noise on the video.
1. Check for resistance between the grounds of the keyboard and the system. Ideally, there should be zero ohms.
2. Remove the coaxial BNC connector and check for voltage between the BNC shield of the controller and the BNC shield of the system.
No voltage should be detected.
It is recommended that a Pelco GIT100 ground isolation transformer be installed to eliminate the above problems.
Symptom: No video or poor video
1. Check the video and power connections to the camera.
2. Check for power to the camera from the Esprit system camera power output.
3. Check all coaxial BNC connectors from the camera to the monitor.
4. Make sure the controller is set for the correct camera-to-monitor viewing combination; for example, Camera 1 to Monitor 1. Refer to the
controller manual for information.