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Trouble Checks
Troubles sometimes are caused by simple “faults” that you can easily correct without the help of a service
technician by first checking a few basic remedies.
Before you call or take your camcorder to an Authorized RCA Camcorder Servicenter, look below for the type
of trouble you are experiencing. Then perform the simple checks and adjustments listed for that trouble.
If service should be necessary, the warranty information lists what your warranty covers and explains how to
get service.
Note
This unit is equipped with a microprocessor. Its performance could be adversely affected by external
electrical noise or interference. If this should happen, turn off the power and disconnect the unit from any
power sources. Then reconnect the power sources (to resume operation).
Power
Record-
ing
Playback
SYMPTOM POSSIBLE CAUSE SUGGESTED SOLUTION
No power
Power goes off soon
after coming on.
Power on but no
image on monitor.
Cannot record.
Fuzzy picture
No image appears
on connected TV’s
screen.
Camcorder does not
playback in color on
connected TV.
Video noise in
image.
BATTERY and DEW/CLOG
indicators are flashing in sync.
Charge battery pack sufficiently (p. 6).
Connect power source properly
(pp. 5,7,8).
Use a fully charged battery pack (p. 7).
Wait until dew dries (pp. v, 4).
Set Power switch to CAMERA (p. 11).
Slide red projection to open hole (p. 9).
Clean lens.
Adjust focus manually or set Camcorder
to Auto Focus mode (p. 16).
Reconnect properly (p. 19).
Set TV to its VIDEO input channel
(p. 19).
Call for Customer Service.
Call for Customer Service.
Use a new tape cassette (p. 9).
Check cassette positioning and reinsert
(p. 9).
Press REC START/STOP (or STOP)
button to stop tape, and try again (p. 11).
Rewind tape to desired point (p. 14).
Fast forward tape to desired point (p. 14).
Eject the tape from the Camcorder and
reload it.
Cassette cannot be inserted.
Cassette won’t eject.
No tape movement in Fast
Forward mode.
No tape movement in Rewind
mode.
BATTERY DEW/CLOG
Red
Red
Battery pack is not charged.
Power source is not properly
connected.
Depleted battery pack
Dew in Camcorder
Camcorder is in VCR mode.
Erasure protection hole is
covered.
Dust or other foreign matter
on lens.
Not properly focused.
Improperly connected to TV.
TV’s channel or TV’s VIDEO
channel not selected
Dirty video heads
Worn video heads
Old or worn tape
Cassette is not right side up,
or is backwards.
Camcorder is in Recording
mode.
Tape already completely
wound.
Tape already completely
rewound.
Tape protection circuit is
activated.
p11~33 4/8/97, 10:09 AM28