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To receive a replacement unit after we have
received your unit:
1. Write the RA number on the outside of the
carton used to return the unit.
Make sure you insure your shipment in
case of damage or loss.
2. Carefully pack the unit along with all accesso-
ries included with your camcorder, using the
original box and packing material if possible.
3. Include with the shipment:
• A copy of your dated bill of sale to verify
your unit’s warranty eligibility.
• A brief note describing your camcorder
problem.
• Your name, address, and phone number.
Return transportation, storage, and handling
costs, and insurance are your responsibility. We
accept no liability in case of damage or loss.
4. Include a cashier’s check or money order for
payment if there are any out of warranty labor
or parts charges which were indicated by the
representative, and you elected not to use
your credit card.
5. Upon receipt of your product, a new or
refurbished unit will be shipped to you next day
delivery.
To have your Camcorder repaired by an
Authorized RCA Camcorder Servicenter:
• Check with your dealer or call 1-800-336-1900
for the Authorized RCA Camcorder Servicenter
nearest you.
• Take your unit to the Authorized RCA
Camcorder Servicenter of your choice.
• Show the Authorized RCA Camcorder
Servicenter representative your sales receipt or
other, evidence of purchase.
• Pick up your camcorder when repairs are
complete.
Limited Warranty
What your warranty does not cover:
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or incorporated
into other products or is used for institutional or
other commercial purposes.
• Battery for clock and other features.
• Cleaning of video/audio heads.
• Camcorders purchased or serviced outside the
U.S.A.
• Return transportation, storage and handling
costs of your unit, including insurance for loss
or damage.
• Acts of God, such as but not limited to lightning
damage.
Product Registration:
• Please complete and mail the
Product Registra-
tion Card
packed with your camcorder. It will
make it easier to contact you should it ever be
necessary. The return of the card is not required
for warranty coverage.
How State Law relates to warranty:
• This warranty gives you specific legal rights and
you may have other rights that vary from state
to state.
If you purchased your Camcorder outside the
United States:
• Contact your dealer for warranty information.
References
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