Ricoh 16599 Digital Camera User Manual


 
105
Appendix
6
WARRANTY POLICY
All our cameras purchased through authorized bona fide photographic
distribution channels are guaranteed against defects of material or
workmanship for a period of twelve months from the date of your
purchase. Service will be rendered, and defective parts will be replaced
without cost to you within that period, provided the camera does not
show evidence of impact, sand or liquid damage, mishandling,
tampering, battery or chemical corrosion, operation contrary to
operating instructions, or modification by an unauthorized repair shop.
The manufacturer or its authorized representatives shall not be liable for
any repair or alterations except those made with its written consent and
shall not be liable for damages from delay or loss of use or from other
indirect or consequential damages of any kind, whether caused by
defective material or workmanship or otherwise; and it is expressly
agreed that the liability of the manufacturer or its representatives under
all guarantees or warranties, whether expressed or implied, is strictly
limited to the replacement of parts as hereinbefore provided. No refunds
will be made on repairs by non-authorized service facilities.
Procedure During 12-month Warranty Period
Any camera which proves defective during the 12-month warranty
period should be returned to the dealer from whom you purchased the
camera or to the manufacturer. If there are no representatives of the
manufacturer in your country, send the camera to the manufacturer,
with postage prepaid. In this case, it will take a considerable length of
time before the camera can be returned to you owing to the complicated
customs procedures required. If the camera is covered by warranty,
repairs will be made and parts replaced free of charge, and the camera
will be returned to you upon completion of servicing. If the camera is not
covered by warranty, regular charges of the manufacturer or of its
representatives will apply. Shipping charges are to be borne by the
owner. If your camera was purchased outside of the country where you
wish to have it serviced during the warranty period, regular handling and
servicing fees may be charged by the manufacturer’s representatives in
that country. Notwithstanding this, your camera returned to the
manufacturer will be serviced free of charge according to this procedure
and warranty policy. In any case, however, shipping charges and
customs clearance fees to be borne by the sender. To prove the date of
your purchase when required, please keep the receipt or bills covering
the purchase of your camera for at least a year. Before sending your
camera for servicing, please make sure that you are sending it to the
manufacturer’s authorized representatives or their approved repair
shops, unless you are sending it directly to the manufacturer. Always
obtain a quotation for the service charge, and only after you accept the
quoted service charge, instruct the service station to proceed with the
servicing.
This warranty policy does not affect the customer’s statutory
rights.
The local warranty policies available from our distributors in
some countries can supersede this warranty policy. Therefore,
we recommend that you review the warranty card supplied with
your product at the time of purchase, or contact our distributor
in your country for more information and to receive a copy of the
warranty policy.