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Before contacting a service center
Symptom Causes Remedy
Remove / re-insert batteries and switch
camera on
Camera malfunction
Incorrect memory card format
White balance setting is incorrect.
Exposure is excessive.
The camera buttons
do not operate
A card error has occurred
while the memory card is
in the camera.
Colour of image is different
to the original scene
Images are too
bright
Re-format the memory card (p.59)
Select appropriate White balance.
Reset exposure compensation.
The lens or LCD monitor is smudged or dirty
The play back display
is not very clear
Clean the lens or LCD
Date imprint function is set to OFF
Date is not displayed
on the LCD monitor
in the PLAY mode
Switch the Date imprint function ON.
Incorrect file name.
(Violation of DCF format)
The images
don’t play back.
Do not change the image file name.
Cable connection is incorrect.
The camera is off.
There are no batteries, the batteries are
exhausted or the AC adapter is not
connected.
The operating system is not Windows
98, 98SE, 2000, ME, XP/ Mac OS
9.0~10.2. Alternatively the PC does not
support USB.
The USB driver is not installed.
When using the
PC’s explorer,
the [Removable
Disk] file does
not show
Check the connection.
Turn the camera on.
Insert new batteries or check the
adapter connection.
Install Windows 98, 98SE, 2000, ME,
XP/ Mac OS 9.0 ~10.2 to PC that
supports USB.
Install a [USB Storage Driver].