Filter
Top Products
90
Before contacting a service center
Symptom Causes Remedy
- White balance setting is
incorrect.
- Exposure is excessive.
- Cable connection is
incorrect.
- The camera is off.
- There are no batteries, the
batteries are exhausted or
the AC adapter is not
connected.
- The operating system is
not Windows 98, 98SE,
2000, ME, XP/ Mac OS
9.x~10.2. Alternatively the
PC does not support USB.
- The USB driver is not
installed.
Colour of image is
different to the
original scene
Images are too
bright
When using the
PC’s explorer, the
[Removable Disk]
file does not show
- Select appropriate White balance.
- Reset exposure compensation.
- The external monitor has
not been connected
properly with the camera.
- There are incorrect files in
the memory card.
No image on
external monitor
- Check the connection cables.
- Insert a memory card that has correct
files.
- Check the connection.
- Turn the camera on.
- Insert new batteries or check the
adapter connection.
- Install Windows 98, 98SE, 2000, ME,
XP/ Mac OS 9.x~10.2 to PC that
supports USB.
- Install a [USB Storage Driver].