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Connecting to a computer
Symptom Explanation/Solution
The computer does not recognize
your camcorder.
• Disconnect any other USB device than the keyboard, mouse and camcorder from
the computer.
• Disconnect the USB cable from the computer and camcorder, restart the
computer, then connect it again correctly.
• You can not use the camcorder in DVD camcorder mode with a Macintosh.
Cannot play a movie file properly
on a PC.
• Make sure you insert the connector in the correct direction, and connect the USB
cable to the USB jack on your camcorder firmly.
• Disconnect the cable from the computer and camcorder, restart the computer.
Connect it again properly.
The image or sound on your
camcorder is not played on your
computer properly.
• Movie playback or sound may stop temporarily depending on your computer.
The movie or sound copied to your computer is not affected.
• If your camcorder is connected to a computer that does not support hi-speed
USB(USB2.0), the image or sound may not be played correctly. The image and
sound copied to your computer are not affected.
The playback screen is paused or
distorted.
• Check the system requirements to play a movie.
page 90
• Exit other all applications running on the current computer.
• If a recorded movie is played on your camcorder connected to a computer, the
image may not play smoothly, depending on the transfer speed. Please copy the
file to your PC, then play it back.
troubleshooting
(AD68-02550A) SC-DX100_ENG_IB.indb 110 2008-03-10 ¿ÀÈÄ 4:20:13