Filter
Top Products
100
Troubleshooting
Troubleshooting
If you run into any problems using your
camcorder, use the following table to
troubleshoot the problem. If the problem
persists, disconnect the power source and
contact your Sony dealer.
• Overall operations/Easy Handycam operation
.....................................................................100
• Batteries/Power sources ..............................101
• LCD screen/Viewfinder...............................102
• Media ..........................................................102
• Recording ...................................................103
• Playing back images on your camcorder ....104
• Playing back a disc on other devices...........105
• Playing back “Memory Stick PRO Duo” media
on other devices...........................................106
• Editing images on your camcorder .............106
• Connecting/Dubbing to other devices ........107
• Connecting to a computer............................107
• Functions that cannot be used simultaneously
.....................................................................107
The power does not turn on.
• Attach a charged battery pack to the
camcorder (p. 20).
• Connect the plug of the AC Adaptor to the
wall outlet (wall socket) (p. 20).
The camcorder does not operate
even when the power is set to on.
• It takes a few seconds for your camcorder to
be ready to record after the power is turned
on. This is not a malfunction.
• Disconnect the AC Adaptor from the wall
outlet (wall socket) or remove the battery
pack, then reconnect it after about 1 minute.
If the functions still do not work, press the
RESET button (p. 126) using a sharp-pointed
object. (If you press the RESET button, all
settings, including the clock setting, are
reset.)
• The temperature of your camcorder is
extremely high. Turn off your camcorder and
leave it for a while in a cool place.
Buttons do not work.
• During Easy Handycam operation (p. 32),
the following buttons/functions are not
available.
– . (Backlight) button (p. 39)
– Playback zoom (p. 43)
– DUBBING button (DCR-DVD450E/
DVD850E) (p. 52)
The (OPTION) button is not
displayed.
• The OPTION MENU cannot be used during
Easy Handycam operation (p. 32).
The menu settings have been
changed automatically.
• Most menu items automatically return to
their default settings during Easy Handycam
operation (p. 32).
• The following menu items are fixed during
Easy Handycam operation:
– Movie recording mode: [SP]
– [DATA CODE]: [DATE/TIME]
– Recording format for DVD-RW: [VIDEO]
• The following function/menu items return to
the default settings if the POWER switch is
set to OFF (CHG) for more than 12 hours:
– Backlight
– [DVD MENU]
– [SPOT MTR/FCS]
– [SPOT METER]
– [SPOT FOCUS]
– [EXPOSURE]
–[FOCUS]
– [SCENE SELECTION]
– [WHITE BAL.]
– [BLT-IN ZOOM MIC]
– [MICREF LEVEL]
Overall operations/Easy
Handycam operation