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104
Troubleshooting (Continued)
The movie aspect ratio (16:9/4:3)
cannot be changed.
• You cannot change the movie aspect ratio in
the following cases.
– When [DISC] is selected on [MOVIE
MEDIA SET], you inserted a DVD+RW,
or no disc is inserted.
– When [MEMORY STICK] is selected on
[MOVIE MEDIA SET], no “Memory
Stick PRO Duo” media is inserted.
The auto focus does not function.
• Set [FOCUS] to [AUTO] (p. 89).
• The recording conditions are not suitable for
auto focus. Adjust the focus manually
(p. 89).
[ STEADYSHOT] does not
function.
• Set [ STEADYSHOT] to [ON] (p. 80).
• [ STEADYSHOT] may not be able to
compensate for excessive vibrations.
Undesirable flicker occurs.
• This occurs when recording images under a
fluorescent lamp, sodium lamp, or mercury
lamp. This is not a malfunction.
A vertical band appears when
recording candlelight or electric light
in the dark.
• This occurs when the contrast between the
subject and the background is too high.
This is not a malfunction.
A vertical white line appears on an
image taken in bright light.
• This phenomenon is called the smear effect.
This is not a malfunction.
Black bands appear when you
record a TV screen or computer
screen.
• Set [ STEADYSHOT] to [OFF] (p. 80).
You cannot adjust [LCD BL LEVEL].
• You cannot adjust [LCD BL LEVEL] when:
– The LCD panel is closed on your
camcorder with the LCD screen facing out.
– The power is supplied from the AC
Adaptor.
You cannot find the images to be
played back.
• Select the media to be played back by
touching (HOME) t (MANAGE
MEDIA) t [MOVIE MEDIA SET] or
[PHOTO MEDIA SET] (p. 26).
You cannot play back a disc.
• Check out the disc compatibility (p. 12).
• Insert a disc with the recording side facing
your camcorder (p. 28).
• The disc that was recorded, formatted, or
finalized on other devices may not be played
back on your camcorder.
• The temperature of your camcorder is
extremely high. Turn off your camcorder and
leave it for a while in a cool place.
The playback image is distorted.
• Clean the disc using a soft cloth (p. 116).
Images stored on “Memory Stick
PRO Duo” media cannot be played
back.
• Images cannot be played back if you have
modified files or folders, or have edited the
data on a computer. (The file name flashes
when viewing the still image.) This is not a
malfunction (p. 117).
• Images recorded on other devices may
neither be played back, nor displayed in
actual size. This is not a malfunction
(p. 117).
Playing back images on your
camcorder