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Troubleshooting
If you experience trouble with the camera, try the following solutions.
1. Check the items of troubleshooting and inspect the camera.
2. Turn the power off this unit and then on again one minute later.
3. Consult your Sony dealer or local authorized Sony service facility by phone.
[106] Troubleshooting Troubleshooting Battery pack and power
Cannot turn on the camera.
Attach a charged battery pack.
Make sure that the battery pack is inserted correctly.
[107] Troubleshooting Troubleshooting Battery pack and power
The power turns off suddenly.
Depending on the camera and battery temperature, the power may turn off automatically to protect
the camera. In this case, a message is displayed on the display panel before the power turns off.
If you do not operate the camera for a certain period of time while the power is on, the camera turns
off automatically to prevent wearing down the battery pack. Turn the camera on again.
If you have selected [OFF] in the auto power off function, the power does not turn off automatically.
[108] Troubleshooting Troubleshooting Battery pack and power
Battery life is short.
You are using the camera in an extremely hot or cold location, or the charging is insufficient. This is
not a malfunction.
If you have not used the camera for a prolonged period, the efficiency of the battery will be improved
by repeatedly charging and discharging it.
When usable battery life becomes half the usual time, even after charging the battery pack fully, the
battery pack may need to be replaced. Consult your nearest Sony dealer.