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[109] Troubleshooting Troubleshooting Battery pack and power
Cannot charge the camera.
Turn off the camera and make the USB connection.
Disconnect the micro USB cable (supplied), and then reconnect it.
Use the micro USB cable (supplied).
Charge the battery pack in an ambient temperature of 10°C to 30°C (50°F to 86°F).
Turn on the computer and connect the camera.
Release the computer from sleep or hibernation status.
Connect the camera directly to a computer using the micro USB cable (supplied).
Connect the camera to a computer with the operating system that is supported by the camera.
[110] Troubleshooting Troubleshooting Battery pack and power
The remaining charge indicator is incorrect.
This phenomenon occurs when you use the camera in an extremely hot or cold location.
A discrepancy arose between the remaining charge indicator and the actual remaining battery charge.
Fully discharge the battery pack once, then charge it to correct the indication.
Fully charge the battery pack again. If the problem persists, the battery pack is worn out. Replace the
battery pack with a new one.
[111] Troubleshooting Troubleshooting Memory card
Operations using the memory card cannot be performed.
If you use a memory card formatted on a computer, format it again on the camera.
[112] Troubleshooting Troubleshooting Shooting images
Cannot record images.
Check the free capacity of the memory card.
[113] Troubleshooting Troubleshooting Shooting images
Cannot insert dates on images.