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Symptom Cause Solution
Your camera does not
work.
• You are not using an “InfoLITHIUM” battery
pack.
• The battery level is low. (The E indicator
appears.)
• The AC power adaptor is not connected
securely.
• The built-in microcomputer is not working
properly.
p Use an “InfoLITHIUM” battery pack (page 11).
p Charge the battery pack (page 11).
p Connect it securely to the DC IN jack of your camera and to a
wall outlet (wall socket) (page 14).
p Turn the power off and then on after one minute, and check that
the camera works properly.
The power is on, but the
camera does not work.
• The built-in microcomputer is not working
properly.
p Remove the battery pack, then install it again after about one
minute and turn on the camera. If the functions still do not work,
press the RESET button located inside the battery/“Memory
Stick” cover with a fine-tipped object, then turn the power on
again. (When you press the RESET button, all settings including
the date and time are cleared.)
You cannot identify an
indicator on the screen.
— p Check the indicator (page 118).
The lens gets fogged. • Moisture condensation has occurred. p Turn off the camera and leave for about an hour at room
temperature for the moisture to evaporate before use (page 113).
The played back image is
small.
• You are playing back a file with an image size
larger than 2560×1920 that was recorded using
another camera.
—
The camera becomes
warm when you use it for
the long time.
— p This is not a malfunction.