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Types of trouble and corrective action
Others
Symptom Cause and/or Corrective Actions
• The disc has been finalized.
c Unfinalize the disc (DVD-RW only). You cannot record a
disc title on a finalized DVD-R.
• The disc title has been made by another device.
c The disc title may not be changed on your camcorder if
the disc title has been made by another device.
• When too many still images are recorded, the remaining of
the disc is reduced and still images cannot be converted to
a movie.
c Delete unnecessary scenes in the disc. (page 87)
• [COMMANDER] is set to [OFF] in (OTHERS) in the
SETUP display.
c Set it to [ON]. (page 114)
• Something is blocking the infrared rays.
c Remove the obstacle.
• The batteries are inserted in the battery holder with the
+/– polarities incorrectly matching the +/– marks.
c Insert the batteries correctly. (page 142)
• The batteries are dead.
c Replace with new ones. (page 142)
• [DISPLAY] is set to [V-OUT/LCD] in (OTHERS) in the
SETUP display.
c Set it to [LCD]. (page 114)
• The Visual Index display is displayed.
c Press VISUAL INDEX. (page 55)
• Moisture condensation has occurred.
c Turn off your camcorder and leave it for at least 30
minutes to acclimatize it. (page 130)
• Some problems have occurred in your camcorder.
c Remove the disc and insert it again, then operate your
camcorder again.
c Disconnect the power cord of the AC adaptor or remove
the battery pack, then reconnect/install it after about
one minute. Turn the power on. If the functions still do
not work, open the LCD screen and press RESET using a
sharp-pointed object. (If you press RESET, all the
settings including the date and time return to their
defaults.) (page 140)
• The temperature of your camcorder is extremely high.
c Turn off your camcorder and leave it for a while in a
cool place.
• Your camcorder was attacked a strong shock or vibration.
c Your camcorder may be damaged. Contact your Sony
dealer or local authorized Sony service facility.
• The temperature of your camcorder is extremely high.
c Turn off your camcorder and leave it for a while in a
cool place.
The disc title cannot be changed.
Still images cannot be converted to a
movie.
The Remote Commander supplied
with your camcorder does not work.
The picture from a TV or VCR does
not appear even when your
camcorder is connected to output on
the TV or VCR.
The melody or beep sounds for 5
seconds.
No functions work although the
power is on.
Recording, editing, finalizing,
unfinalizing, formatting or ejecting
the disc do not work although the
power is on.