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Troubleshooting
Types of trouble and corrective action
Symptom Cause and/or Corrective Actions
• The battery charge is completed.
• The battery pack is not properly installed.
c Install it properly. (page 15)
• The POWER switch is set to ON.
c Slide it to OFF (CHG) while pressing the green button.
(page 20)
• The battery pack is not properly installed.
c Install it properly. (page 15)
• Something is wrong with the battery pack.
c If the symptom persists, disconnect the plug from the
wall outlet as soon as possible to cut off the power, and
contact your Sony dealer or local authorized Sony
service facility.
• When using the mirror mode, characters turn over on the
viewfinder and on the TV monitor connected with the
AUDIO/VIDEO jack. This is not a malfunction.
• The USB cable was connected before installation of the
USB driver was completed.
c Install the USB driver again. (page 97)
• The battery pack or the AC adaptor are not installed/
connected.
c Install/connect the power source correctly.
• The battery pack is exhausted.
c Install a charged battery pack.
• The disc cover OPEN switch was not operated correctly.
c Slide the disc cover OPEN switch, and after the Access/
Open lamp lights in green, slide the switch again to
open the disc cover. (page 26)
• Moisture condensation has occurred.
c Turn off your camcorder and leave it for at least 30
minutes to acclimatize it. (page 130)
• The temperature of your camcorder is extremely high.
c Turn off your camcorder and leave it for a while in a
cool place.
• Finalizing is interrupted by turning off your camcorder.
c Turn on your camcorder and eject the disc after
finalizing is completed.
• This is not a malfunction.
• The disc recorded on your camcorder may not be recorded
additionally on other devices.
While charging the battery pack,
POWER/CHG (Charge) lamp does
not light.
You cannot charge the battery pack.
While charging the battery pack, the
POWER/CHG (Charge) lamp
flashes.
Characters on the viewfinder turn
over.
Image data cannot be transferred
using the USB connection.
The disc cannot be ejected.
Your camcorder gets hot during use
for a long period.
The disc cannot be recorded
additionally on other devices.