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Disc
The image cannot be
played back through the
CD-ROM drive of your
computer.
• The disc has not been finalized.
• Vibration caused an error during recording.
• The CD-ROM drive does not support the packet-
write system.
• The CD-ROM drive does not support the
MultiRead.
• The disc may be scratched or dirty.
—
pFinalize the disc (page 75).
pYou may be able to view the image if you connect the camera to
your computer with the USB cable.
pConsult the computer or the CD-ROM drive manufacturer.
pConsult the computer or the CD-ROM drive manufacturer.
pClean the disc if the disc is dirty. When the disc is scratched
replace the disc.
pCauses not described above have occurred, consult the
computer or software manufacturer.
The image and sound are
interrupted by noise when
you view a movie on a
computer.
• You are playing back the file directly from
the
disc
.
pCopy the file to the hard disk of your computer and then play
back the file from the hard disk.
You cannot print an
image.
—
—
pCheck the printer settings.
pClick on HELP for the “ImageMixer Ver. 1.5 for Sony”
application software.
An error message appears
when you set the supplied
CD-ROM in your
computer.
• The computer display is not set correctly. pSet the computer display as follows:
Windows: 800 × 600 dots or more
High Color (16 bits, 65,000 colors) or more
Macintosh: 800 × 600 dots or more
32,000-color or more
Symptom Cause Solution
Symptom Cause Solution
You cannot record on a
disc.
• The disc is full.
• The disc is not initialized.
• The disc is not placed correctly.
pReplace it with a new one. Format the disc when using a CD-
RW.
pInitialize the disc (page 19).
pPlace the disc correctly in the disc tray (page 18).