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Troubleshooting
Playback
Cannot play back images or movies.
• If the file name or folder structure is changed on a computer, you may not be
able to play back images or movies. Refer to the Software Guide for information
regarding folder structure or file names.
Playback stops, or audio cuts out.
• Use a memory card that has been formatted on this camera (p. 51).
• If you copy a movie to a memory card that reads slowly, playback may interrupt
momentarily.
• Depending on its capabilities, when playing movies, the computer may drop
frames or the audio may cut out.
Screen
Touch operations do not work as expected.
• Since the camera uses a pressure sensitive touch panel, try touching the screen
slightly harder or use the toggle attached to the strap (p. 14).
• Calibrate the touch panel (p. 144).
appears in the upper right of the screen.
• Your finger is touching the upper right part of the screen. Take your finger off the
screen.
Computer
Cannot transfer images to a computer.
It may be possible to solve the problem when the camera is connected to the
computer via cable by reducing the transfer speed.
• Turn off the camera. Keeping the shutter button pressed fully, hold the zoom
lever toward i, and press the 1 button to turn on the camera. Now move the
zoom lever toward j. Touch [B] in the screen that appears, then touch it again.
Eye-Fi Card
Cannot send images (p. 153).