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56 Troubleshooting
Print Results Not Satisfactory
Cannot Print to End of Job
Part of the Page Is Not Printed
Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/
Colors Are Wrong/Straight Lines Are Misaligned
Cause Action
Size of the print data is extremely large
(Windows XP/Windows 2000 only).
In Windows XP and Windows 2000, click Print Options on the Page Setup
sheet. Then, select the Reduce spool data size check box in the displayed
dialog.
Selecting Reduce spool data size may reduce the print quality.
Cause Action
Page Size/Paper Size setting in the
printer driver does not match the actual
size of the paper loaded in the printer.
If the Page Size setting, set in the application software you are printing from or
in the printer driver, does not match the actual size of the printing paper, part of
the page may not be printed.
Check the page size setting in your application. Then, check Page Size on the
Page Setup sheet in the printer properties dialog box of the printer driver
(Windows) or Paper Size on the Page Setup dialog box of the printer driver
(Macintosh).
Cause Action
Ink tank is empty. Open the Top Cover and check the ink lamps.
If an ink lamp is flashing red slowly at about 3-second intervals, ink is running
low. If an ink lamp is either flashing red fast at about 1-second intervals or is not
lit, the tank is empty.
Replace the ink tank, and close the Top Cover.
See “Replacing an Ink Tank” on page 22.
Note
For details on different flashing speeds, see “Getting the Ink Level Information”
on page 22.
Ink tank is not installed securely. / Part
of the orange tape is remaining.
Open the Top Cover and check the ink lamps.
If the ink lamp is not lit, press the mark on the ink tank until it clicks into
place. The ink lamp lights up red when the ink tank is fully inserted.
Make sure all of the orange tape is peeled off the ink tank and the air hole is
completely exposed, as illustrated in (A). If any orange parts are left as in (B),
remove all of the orange parts.
(A) Correct
L-shaped air hole
(B) Incorrect
Part of the orange tape is remaining. Peel off the tape completely along the
perforation.
(B)(A)