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REMOTE ACCESS
In order to access your DVR remotely, you must connect it to a router or a modem. Using
a router allows you to connect to your DVR from other computers on your LAN (Local Area
Network) in addition to over the Web. Directly connecting to a modem makes your DVR
available for connection through the Internet only.
If you are using a router and wish to access your DVR from outside your LAN either over the
Internet, or from your mobile device, then that router must be connected to the Internet. The
instructions below will guide you through the process of configuring your DVR for remote
access. Once completed, you will be able to access and control your system using one of
two addresses. You will have a local IP address usable by computers connected to the same
router as your DVR. This address can also be used by wireless devices as long as they are
able to also connect to your router’s WiFi signal. Once you leave the area covered by your
local network, you will need to use a second address to access the DVR. This is the address
which will allow you to connect to your system from anywhere in the world with Internet
access. And, by using Q-See’s free DDNS service, MyQ-See.com (more on this later), you’ll be
able to do so using a conventional web address.
If you are using a router, proceed with Section 1.1. If you are connecting directly to the
Internet via a modem then begin with Section 1.3.
1.1 CONNECTING YOUR DVR TO A NETWORK
First and foremost, you will need to physically connect your DVR to a router. This router can
be part of an existing network of computers, or it can be the router/modem supplied by your
Internet Service Provider (ISP) to connect you to the Internet. This connection will be made by
plugging the included Ethernet cable into the port on the back of the DVR marked RJ45. Your
DVR is not designed to be connected wirelessly to a network. It is also recommended that the
router that the DVR is connected to should be connected directly to the Internet rather than
to another router if Internet access is desired as multiple routers can create problems with
connectivity. You will also need to have a computer connected to the same router - at least
temporarily - to make certain settings. If, after following the instructions you are still not able
to access your DVR, please see Section 1.6 Resolving Connection Issues later in this
chapter.
BEFORE YOU GET STARTED
You will need to have:
• Your router’s brand, model number and manual. The manual is also usually available on
your router’s manufacturer’s website.
• The “Manuals and Software” CD that came with your DVR. It contains necessary software
and links to other important programs which are mentioned in this guide.
• Your router’s password (the default password should be in your router’s manual).
M A I N M E N U
K E Y L O C K
C H N S W I T C H
D I G I T A L Z O O M
V I D E O S E A R C H
P T Z
M U T E
M A N U A L R E C
S T O P R E C
R O T A T I O N
PICTURE 1-1
PICTURE 1-2
PICTURE 1-3
OBTAINING AN IP ADDRESS
Each device on a network - both a LAN or the Internet - has a specific IP address. This
address is what allows different devices on the network to communicate with each other. Your
QS-series DVR displays its IP address in the Network Setup window.
STEP 1. Using the mouse, right-click
on the screen and then select Main
Menu in the pop-up shortcut menu.
STEP 2. Select ADVANCE in the Main
Menu window.
STEP 3. Click on NETWORK in the
Advanced Settings Menu.
CHAPTER 1
BASICHDDSEARCH RECORD EXITADVANCE
ADVANCE