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A2: There might be wireless transmission interference. Make sure there are no
other wireless devices on the network that will affect the wireless transmission.
Q: The images is of poor quality, how can I improve the image quality?
A1: Make sure that your computers display properties are set to at least 15-
bit color. Using 16 or 256 colors on your computer will produce dithering
artifacts in the image, making the image look as if it has bad quality.
A2: The configuration on the Internet Camera image display is incorrect. Through
the Web Configuration Image section of the web management you need to
adjust the image related parameter for improve images such as brightness,
contrast, hue and light frequency. Please refer to the Web Configuration section
for detail information.
Q: There are no images available through the web browser?
A1: The ActiveX might be disabled. If you are viewing the images from Internet
Explorer make sure ActiveX has been enabled in the Internet Options menu.
Alternatively, you can use the Java Applet for viewing the required images.
A2: If you are using Windows XP, please make sure that you have downloaded
Java and installed it properly.
A3: Make sure that your web browser supports Java. If you are using Internet
Explorer or Netscape Navigator with a version number of lower than 4, then you
will need to upgrade your web browser software in order to view the streaming
video transmitted by the Internet Camera.
How to PING Your IP Address
The PING (Packet Internet Groper) command can determine whether a specific
IP address is accessible by sending a packet to the specific address and waiting
for a reply. It can also provide a very useful tool to confirm if the IP address
conflicts with Internet Camera over the network.
Follow the step-by-step procedure below to utilize the PING command but first
you must disconnect Internet Camera from the network.
Start a DOS window.
Type ping x.x.x.x, where x.x.x.x is the IP address of the Internet Camera.
Four successive “Reply from” statements indicate connectivity.