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IC-7000 CAM User’s Guide
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IC-7000 USER’S GUIDE PAGE 60/62 Rev. PV1.0
cannot be used with the same usage as a common PC Camera.
Q: Why the time setting for the image is incorrect?
A: Please make sure the setting of SNTP is correct, and the IP-CAM is able to connect to internet.
Also make sure that the SNTP server is working properly. In addition, while initiating the
system, it will connect to SNTP sever to synchronize the time setting, and the time will be
synchronized again every hour.
Q: Why the IP Address cannot be renewed?
A: Please make sure if there’s any device on the same network segment using the same IP
address of IC-7000 IP-CAM. If yes, please connect IC-7000 to your computer and change its
IP address to get rid of the interference of other devices. Then, the renewal of the IP address
of IP-CAM can be performed without problem.
Q: Why IC-7000 can be searched by IP Search Tool but cannot be reached by web browser?
A: The reason is that the configuration for IE Browser is incorrect, therefore you can not reach
IP-CAM by web browser normally.
You may correct this problem by cancelling the use of proxy server for local addresses, please
do the following:
Internet Options(O)→Connections→ LAN Settings(L), check the box of Bypass proxy server
for local address
Q: If I do not want to use SD card, can I send mail out?
A: Yes, currently, Save in Flash Card and Mail Image can be used at the same time.
Q: Why the recorded video cannot be shown by web browser?
A1: The ActiveX control you used might be invalid or too old. If you use Internet Explorer 4.0 or
above, please make sure ActiveX control is invoked on network setting. Please refer to 3.2
LiveView – real time monitoring network browse settings to set your Internet Explorer.
A2: Please make sure your IE browser supports ActiveX control. If you use Internet Explorer 4.0 or
older version, you have to upgrade your network browser software to view the recorded video
from IP Camera.
Q: It seems that my network browser cannot be used with IP CAM smoothly. Why?
A1: Please make sure the version of your Internet Explorer is 6.0 or above. If the problem still
exists, please visit Microsoft web site for downloading the latest version of Internet Explorer.
Q: How can I know the Active X control having been installed on my computer?
A1: Please make sure that ‘CamImage Class’ is installed in C:\Windows\Downloaded Program
files directotry of your hard disk. Also, “Installed” should be displayed on the status bar**. If the file
is not listed in the above direcroty, please make sure the security settings of Internet Explorer are