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Maintenance and Troubleshooting 55
File Viewing Problems
The image is not displayed.
Cause What to do
The image format is not
supported.
Make sure the image is a supported
f il e t yp e ( JPE G o r s om e RA W f il es ).
The image data is
corrupted.
Copy the image again.
The video or audio file
is not supported.
See “Supported Video Formats” or
“Supported Audio Formats” on
page 29. You may be able to
convert your file to one of the
supported formats.
The LCD is too dark. Adjust the LCD brightness. See
“Adjusting the LCD Brightness” on
page 48.
The USB cable is
connected to the P-4000.
No image is displayed on the LCD
when the USB cable is connected or
during certain operations.
A video cable is connected
to the P-4000.
The LCD turns off when you
connect a video cable.
A video is not displayed clearly or stops abruptly.
Cause What to do
The bit rate of the video is
too high.
Check the bit rate. See “Supported
Video Formats” on page 29 for
details.
Sound breaks off when the video or audio is played.
Cause What to do
The bit rate of the file is
too high.
Check the bit rate.
See “Supported
Video Formats” or “Supported
Audio Formats” on page 29 for
details.
No sound comes out when a video is played.
Cause What to do
The Audio Codec of the
file is not supported.
Check the file format. See
“Supported Video Formats” or
“Supported Audio Formats” on
page 29 for details.