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Maintenance and Troubleshooting 57
Printing Problems
Updating the Firmware and Printer
Driver
Epson will occasionally update the P-4000 firmware. You
can download the latest version from Epson’s Support web
site:
http://support.epson.com. Instructions for updating
the firmware in your P-4000 will be included with the
download information.
Resetting the P-4000
If the P-4000 locks up or stops working, or you want to
restore the default values, you can reset it.
Press the
Reset button with a thin object.
The P-4000 shuts off, resets its default values, and comes
back on.
You cannot print.
Cause What to do
The printer is not supported. See “Connecting the P-4000 to a
Printer” on page 44 to make sure
your printer is supported.
The printer’s power is off. Turn on the printer.
The USB cable is not
connected correctly.
See “Connecting the P-4000 to a
Printer” on page 44 and reconnect
the cable.
You cannot print a JPEG
image.
Make sure the JPEG image does
not exceed 4600 pixels in either the
vertical or horizontal direction.