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If you have problems with your PictureMate, or you
want to improve print quality, read these sections:
● Cleaning the print head (on the right)
● Aligning the print head (on page 39)
● Cleaning Inside PictureMate (on page 40)
● Cleaning Outside PictureMate (on page 41)
● Printing and operation problems (on page 41)
● Software installation problems (on page 43)
● Print quality problems (on page 43)
● Problems with paper feeding (on page 44)
● Miscellaneous printout problems (on page 45)
● Where to get help (on page 46)
Cleaning the Print Head
If your print quality is not as good as it used to be—if
photos are too light, are missing colors, or have lines
running through them—PictureMate’s print head
nozzles may need cleaning.
Note: If the screen displays a Photo cartridge low message,
you may not be able to clean the print head until you replace
the photo cartridge.
Follow these steps to clean the print head:
1 Load paper in PictureMate so you can print a
nozzle check pattern after cleaning the print head.
2 Press Menu.
3 Press l or r to highlight Maintenance, then press
OK.
4 Press l or r to highlight Auto Cleaning, then
press OK.
Printer Care and Troubleshooting