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Refund Procedure
Please follow this refund procedure:
1 Print out the PictureMate Print Pack Satisfaction
Guarantee Form, found on the web page below, or
request this form to be mailed to you by calling
(562) 276-1347 for U.S.A. and Puerto Rico or
(905) 709-8676 for Canadian residents.
www.mypicturemate.com/satisfactionguarantee
2 Send the following items to:
PictureMate Print Pack Satisfaction Guarantee
P.O. Box 400067
EL Paso, TX 88540-0067
a) Fully completed PictureMate Print Pack Satisfaction
Guarantee Form
b) Original UPC code of PictureMate Print Pack
c) Copy of PictureMate Print Pack receipt
d) Remaining PictureMate Print Pack paper from the
original PictureMate Print Pack.
If you are making a claim based on the number of prints you
were able to make with the initial cartridge and paper which
were included in the box with your PictureMate printer,
please submit:
a) Fully completed PictureMate Print Pack Satisfaction
Guarantee Form
b) Copy of Original UPC code of PictureMate printer
c) Copy of PictureMate printer receipt
d) Remaining paper which was included in the
PictureMate printer box
Customer claim status inquiries: (800) 305-7305.
Declaration of Conformity
According to 47CFR, Part 2 and 15 for Class B Personal
Computers and Peripherals; and/or CPU Boards and Power
Supplies used with Class B Personal Computers:
We: Epson America, Inc.
Located at: MS: 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified
herein, complies with 47CFR Part 2 and 15 of the FCC rules as
a Class B digital device. Each product marketed is identical to
the representative unit tested and found to be compliant with
the standards. Records maintained continue to reflect the
equipment being produced can be expected to be within the
variation accepted, due to quantity production and testing on
a statistical basis as required by 47CFR §2.909. Operation is
subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
Trade Name: Epson
Type of Product: Ink Jet Printer
Model: B385A