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Problem Cause Remedy
Can’t use the flash to
take pictures.
• The flash is set to Suppressed Flash
mode (The flash is closed).
• The shutter button was pressed while the
flash was charging.
• Pop the flash up. (The flash cannot be
used in some modes (➡P.41). Select a
mode in which the flash can be used.)
• Wait until charging is completed before
pressing the shutter button.
The flash will not charge. • No compatible SmartMedia is loaded.
• The camera is set to Suppressed Flash
mode.
• The battery is exhausted.
• Load a new SmartMedia, erase a frame,
or remove the write-protection.
• Set the flash to Auto, Red-Eye Reduction
or Forced Flash mode.
• Load a new fully charged battery.
The playback image is
too dark even though I
used the flash.
• The subject is too far away.
• The flash was covered by your finger.
• Move closer to the subject.
• Hold the camera correctly.
The image is blurred. • The lens is dirty
• The lens is zoomed to telephoto in Macro
mode.
• The photographed subject was too dark.
• Clean the lens.
• Cancel Macro mode.
• Try standing about 2 m (6.6 ft.) from your
subject to take the picture.
Can’t format the
SmartMedia.
• The SmartMedia is write-protected. • Remove the write-protection.
(Peel off the write-protect sticker.)
There are dot-shaped
aberrations on the image.
• The shot was taken with a shutter speed
slower than 1/4 second.
• This is characteristic of CCDs and does
not indicate a fault.
Troubleshooting e If you think the camera is faulty, check the following once more.
Problem Cause Remedy
No power. • The battery is exhausted.
• The AC power adapter plug has come
out of the power outlet.
• Load a new fully charged battery.
• Plug the adapter back in.
Power cuts out during
operation.
• The battery is exhausted. • Load a new fully charged battery.
Battery runs out quickly. • Camera is being used in extremely cold
conditions.
• The terminals are soiled.
• The battery is flat.
• Put the battery in your pocket or another
warm place to heat it and then load it into
the camera just before you take a picture.
• Wipe the battery terminals with a clean,
dry cloth.
• Load a new battery.
No photograph is taken
when the shutter button
is pressed.
• No SmartMedia is loaded.
• The SmartMedia is fully recorded.
• The SmartMedia is write-protected.
• The SmartMedia is not formatted.
• The SmartMedia contact area is soiled.
• The SmartMedia is damaged.
• The Auto Power Save function has
switched the camera off.
• The battery is exhausted.
• Load a SmartMedia.
• Load a new SmartMedia or erase a
frame.
• Remove the write-protection.
• Format the SmartMedia.
• Wipe the SmartMedia contact area with a
clean dry cloth.
• Load a new SmartMedia.
• Switch the camera on.
• Load a new fully charged battery.