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Appendix
Chapter 8 Troubleshooting
Glossary
Introduction
Index
Contents
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145
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
There are black traces on the document.
Are you scanning documents written in lead pencil?
Yes
When you scan documents written in lead pencil, make sure to clean the rollers
frequently. Otherwise, the rollers will be contaminated which may leave black
traces on the document or cause feeding errors.
For details about cleaning, refer to "Chapter 6 Daily Care" (page 108).
No
Are the glass and rollers inside the ADF clean?
No
Perform cleaning.
For details, refer to "Chapter 6 Daily Care" (page 108).
Yes
If the problem persists, check the items in "8.4 Before You Contact the Scanner
Service Provider" (page 149) first, then contact your FUJITSU scanner dealer or
an authorized FUJITSU scanner service provider.