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31
SCANNER OPERATION
INDICATOR DESCRIPTIONS
Diagnostic Indicator Display
There is a two-digit error code display located under the platter near the end of the scanner farthest from the vertical window (see figure
below).
Figure 32. Error Code Display
The following is a list of possible error codes and their meanings. Some errors will require immediate scanner maintenance.
E
RROR
CODE
DESCRIPTION
01 Reserved
02
RAM ERROR – The scanner’s Random Access Memory (RAM) is tested as faulty. Return the unit for repair at an
authorized service center.
03
PROGRAM ERROR – The scanner’s software program is failing. Return the unit for repair.
04
INTERFACE ERROR – After power up and any application exit (e.g. MetroSet™, etc.), the scanner checks the interface
hardware with that chosen in configuration. If they do not agree, an interface error exists. Correct this problem by getting
the proper hardware interface OR programming StratosH configuration for the proper interface hardware attached.
05
CONFIGURATION ERROR – The non-volatile configuration memory did not agree with the data last saved. Default
configuration data is then used and the scanner continues operating. This error is also accompanied by three beeps. This
error will remain during operation as a reminder that this power cycle is scanning against a default-generated configuration.
06
COMMUNICATION ERROR – The RS232 data line is being held active. This causes the scanner to read a “break” signal
constantly and continuous attempts are made to enter MetroSet configuration mode. A short on the RX Data line can
cause this condition. It can also be the result of a laptop in power save mode. The scanner will abort attempts to enter
configuration mode after a short timeout. The scanner can automatically recover from this condition once the short in the
RX Data line is corrected.
09
COPROCESSOR COMMUNICATION ERROR – The main microprocessor is not communicating with the interface
coprocessor. The interface coprocessor may be in a fault condition with the host or just not able to respond. This error
may appear when the scanner is configured for USB or RS485 interface applications or during an attempt to update the
interface software through the flash utility. The unit should be repaired at an authorized service center.