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32
SCANNER OPERATION
INDICATOR DESCRIPTIONS
Diagnostic Indicator Display
E
RROR
CODE
DESCRIPTION
11
SWITCH ERROR – The switch used for volume selection or sleep mode is detected in error (always closed). The
condition is self-correcting if possible. If the error persists, return the unit for repair at an authorized service center. The
scanning operation can continue with this error active.
13
SCALE ERROR – Single Cable Scanner/Scales Only.
The scanner does not communicate with the scale. Make sure there is nothing plugged into the Scale RS232 to Host port.
If there is a cable connected, disconnect the cable it may be causing the communication error. If there is still no
communication between the scanner and scale return the unit to an authorized service center for repair.
14
SCALE RETURN TO ZERO ERROR – The scale did not return to zero between scale weight requests if the zero checking
function in enabled. The scale will need to be re-zeroed.
21
LASER #1 (VERTICAL) ERROR – The laser in the vertical scanning subsystem denotes a failure. The scanner will try
three times to correct the laser operation. If the laser error persists, the vertical scanning subsystem will be shut down and
this error code will remain on the Diagnostic Indicators.
22
LASER #2 (RIGHT HORIZONTAL) ERROR – The right laser in the horizontal scanning subsystem denotes a failure. The
scanner will try three times to correct the laser operation. If the laser error persists, and the left horizontal laser (#3) is also
in error, the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators.
23
LASER #3 (LEFT HORIZONTAL) ERROR – The left laser in the horizontal scanning subsystem denotes a failure. The
scanner will try three times to correct the laser operation. If the laser error persists, and the right horizontal laser (#2) is
also in error, the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic
Indicators.
31
MOTOR #1 (VERTICAL) ERROR – The motor in the vertical scanning subsystem denotes a failure. The scanner will try
three times to correct the motor operation. If the motor error persists, the vertical scanning subsystem will be shut down
and this error code will remain on the Diagnostic Indicators.
32
MOTOR #2 (HORIZONTAL) ERROR – The motor in the horizontal scanning subsystem denotes a failure.
The scanner will try three times to correct the motor operation. If the motor error persists, the horizontal scanning
subsystem will be shut down and this error code will remain on the Diagnostic Indicators.