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Symptom-to-FRU index 145
1962
(Drive does not
contain a valid boot
sector)
1. Verify a bootable operating
system is installed.
2. If RAID system, refer to the
Hardware Maintenance
Manual for the specific RAID
adapter.
3. Run Diagnostics
4. Hard Disk Drive
5. Cable
6. SCSI Backplane
7. System Board
2400
(Video controller
test failure)
1. Video Adapter (if installed)
2. System Board
2462 (Video
memory
configuration error)
1. Video Adapter (if installed)
2. System Board
5962
(IDE CD-ROM
configuration error)
1. Run Configuration/Setup
2. CD-ROM Drive
3. CD-ROM Power Cable
4. IDE Cable
5. System Board
6. Battery
8603
(Pointing Device
Error)
1. Pointing Device
2. System Board
00012000
(Processor
machine check)
1. Update BIOS
2. Replace microprocessor
00019501
(Microprocessor 1
is not functioning -
check VRM and
processor LEDs)
1. Microprocessor 1
2. System Board
00019502
(Microprocessor 2
is not functioning -
check VRM and
processor LEDs)
1. Microprocessor 2
2. System Board
00019701
(Microprocessor 1
failed BIST)
1. Microprocessor 1
2. System Board
00019702
(Microprocessor 2
failed BIST)
1. Microprocessor 2
2. System Board
3. System Board
Error
Code/Symptom
FRU/Action