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Product Support Options
During the warranty period for the KODAK PROFESSIONAL DCS 700 Series Digital
Camera, you are entitled to product support for both hardware and software, provided
your camera is registered with Eastman Kodak Company. You may register with Kodak
via mail, fax, or through Kodak’s World Wide Web site: http://www.kodak.com.
Support is provided through a variety of options:
1 Technical Support through the web site (http://www.kodak.com):
Support includes FAQs (Frequently Asked Questions), downloadable software
updates, and technical topic articles for reading and downloading.
2 FaxBack Documents on a variety of subjects. In North America, the FaxBack system
is available at the following phone number: 1-800-508-1531
3 Authorized Dealers:
Contact your authorized KODAK PROFESSIONAL dealer for help with camera
operation and connection to your computer. Many dealers can also provide training for
your graphics application software, integration consulting, and optional equipment.
Authorized dealers can also provide help in purchasing a service maintenance
agreement.
4 Telephone Support:
Telephone support is available without charge during your warranty period only, by
calling:
United States: Call 1-800-23-KODAK (1-800-235-6325)
Outside United States: Contact your local Kodak service representative
Your camera must be registered with Kodak to qualify for no-charge support. You will
be asked to provide the serial number of your camera, and proof of purchase also may
be requested to verify the current status of your warranty. Cameras found to be out of
warranty will require a credit card payment for each call incident. There is no charge to
register your camera with Kodak.