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Troubleshooting
54
Troubleshooting
Paper Status light is
blinking and an error
message appears on
your screen
If the Paper Status light is blinking and an error
message appears on your computer screen, make
sure:
• the printer has paper.
• there is not a paper jam.
If the printer has paper and there is no paper jam,
try the following:
1
Unplug the printer power cord from the
electrical outlet.
2
Remove any paper fragments or objects from
the printer.
3
Plug the printer power cord into an electrical
outlet.
If the light continues to blink, the printer may need
service.
If your printer needs service, refer to your printer
registration card or warranty/service information
for the appropriate telephone number for your
country.
Printer has missing
or damaged parts
If your printer has missing or damaged parts,
contact your point of purchase.
Printer pauses
frequently during a
print job
If your printer pauses frequently (every two or
three lines) during a print job, and the printed
pages have alternating bands of light and dark
print, select Enable Buffer Mode from the Options
Tab.
1
From the printer's Control Program, click the
Options Tab.
2
Make sure the Enable Buffer Mode option is
checked.
Problems Solutions
5700.book : trouble.fm Page 54 Thursday, July 16, 1998 3:49 PM