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Troubleshooting
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Troubleshooting
Paper feed problems
Problems Solutions
Paper fails to feed If paper doesn't move through the automatic
feeder:
1
Open the printer front cover.
2
Remove any obstructions inside the printer.
3
Close the printer front cover.
4
Press the Paper Feed button.
Paper jam
1
Pull firmly on the paper to remove it. If you
cannot reach the paper because it is too far
into the printer, open the printer front cover
and pull the paper out from the front of the
printer.
2
Close the printer front cover.
3
Resend your print job. Start with the page on
which the paper jam occurred.
Paper skews or
buckles
If paper skews or buckles while moving through
the printer, make sure:
• You do not force the paper down into the
printer when you load it.
• There is not too much paper in the automatic
feeder. Depending on the thickness of your
paper, the automatic feeder can hold up to 100
sheets of paper.
• The left paper guide does not cause the paper
to bow in the automatic feeder.
• You are using the correct type of paper.
• The left paper guide is against the side of the
paper.
• The printer is on a flat, level surface.
5700.book : trouble.fm Page 57 Thursday, July 16, 1998 3:49 PM