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Troubleshooting
63
Troubleshooting
Printer software problems
Problems Solutions
Portions of printer's
Control Program
grayed out
If the ink level indicators of the Cartridges Tab are
grayed out, and printer error messages and job
progress information do not appear on the
computer screen, see “Bidirectional communi-
cations problems” on page 44.
Printer software
settings are not in
effect
If the printer settings you choose in the printer
software are not in effect, check the settings in the
software application you are using.
Printer settings in your application may override
settings in the printer software. Make all printer
setting changes in your application if possible. Use
the printer driver to change a setting only if your
application does not have that setting.
5700.book : trouble.fm Page 63 Thursday, July 16, 1998 3:49 PM