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• Anomaly in the command for communicating with the scanner. (DS00003)
• Anomaly in communication with the scanner. (DS42050)
Cause: The SCSI cable is not connected firmly or is disconnected.
R
esolution: Confirm the cable connection.
If the cable is disconnected, replace the cable with new one.
If the error persists, contact the retail store where the image scanner
was purchased or the nearest maintenance and service center.
• Hardware Error was detected. Carrier motor/sensor was broken or Shipping Lock is set in
"Lock" position. Please refer to the user's manual for your scanner. (DS42044)
Cause: The Shipping Lock may not be set in "Unlock" position.
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esolution: Check the Shipping Lock.
If the Shipping Lock is set in "Lock" position, set the Shipping Lock
in "Unlock" position referring to the Operator’s guide for your
scanner.
• Ink cartridge is not installed in the imprinter properly. Please check the installation and try
again. (DS32010)
Cause: The imprinter (Endorse) has no ink cartridge or the ink cartridge may
be mounted improperly.
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esolution: Check that the ink cartridge of the imprinter is mounted properly and
scan again.
• Imprinting position is set out of paper. Please check the imprinting position and try again.
(DS32011)
Cause: Printing is not available because the printing part is outside the paper
size.
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esolution: Adjust the imprinter so that the printing part is settled within the paper
size.
• A Hardware Alarm is detected in the Imprinter or Endorse option. (DS 42010)
Cause: Failure on Imprinter or Endorse.
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esolution:
Please check if the Imprinter or the Endorse is installed completely.
If the error occurs after checking the Imprinter or the Endorse, please
contact the retail store where the product was purchased or the nearest
service center.