Troubleshooting
Technical Notes and Index
F8
Characteristics of Digital Cameras
In extremely rare instances, unusual characters may appear in the monitor and the
camera may stop functioning. In most cases, this phenomenon is caused by a
strong external static charge. Turn the camera off, remove and reinsert the battery,
then turn the camera on again. In the event of continued malfunction, contact
your retailer or Nikon-authorized service representative. Note that disconnecting
the power source as described above may result in the loss of any data not saved
to internal memory or the memory card at the time the problem occurred. Data
already saved will not be affected.
Shooting Issues
Problem Cause/Solution A
Cannot switch to shooting
mode.
Disconnect HDMI cable or USB cable.
81, 84,
E23,
E26
No image captured when
the shutter-release button
is pressed.
• When camera is in playback mode, press the A
button, the shutter-release button, or the b
(e movie-record) button.
• When menus are displayed, press the d
button.
• Battery is exhausted.
• When flash lamp flashes, flash is charging.
9, 32
11
22
62
Cannot take 3D pictures.
In some shooting conditions, such as when the
subject is moving, dark, or low in contrast, the
second shot may not be taken or the 3D image
may not be saved.
–
Camera cannot focus.
• Subject is too close. Try shooting using macro
mode, or the Scene auto selector or Close-up
scene mode.
• The intended subject is one with which
autofocus does not perform well.
• Set AF assist in the setup menu to Auto.
• Turn camera off and then on again.
42, 45, 65
31
95, E74
23
Images are blurred.
• Use flash.
• Increase the ISO sensitivity value.
• Enable vibration reduction or motion detection.
• Use D (Best Shot Selector).
• Use tripod and self-timer.
62
39
95
39, 46,
E38
64
Bright specks appear in
images captured with flash.
Flash is reflecting off particles in air. Set the flash
mode setting to W (off).
63