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Troubleshooting
Technical Notes
Problem Possible cause
Randomly-spaced
bright pixels appear
in image (“noise”)
• Sensitivity (ISO equivalency) too high.
• Shutter speed too slow. At shutter speeds of ¼ s
or slower, turn noise reduction on.
58–59
50, 52,
111
Flash does not fi re
• Flash is off. Flash turns off automatically when:
◆
Focus mode is set to (infi nity)
◆
Landscape, Sunset, Night landscape, Museum,
Fireworks show, Close up, Copy, Panorama as-
sist, Sports, or Dusk/Dawn selected in mode
◆
Continuous is set to option other than Single
◆
BSS is on
◆
Lens is set to option other than Normal
◆
AE lock is on
◆
Speedlight cntrl is set to Internal off
◆
Optional Speedlight is attached and Speedlight
cntrl set to Auto
• Battery is low.
32–33
34
37–45
63
97
101
103
106
106, 148
18
Colors are unnatural
• White balance does not match light source.
• Saturation control is too low or too high.
60–62
67
Can not create small
picture
Small pictures can not be created in quick review
or from movies, small pictures, or pictures taken at
Ultra HS or image quality of HI.
81
Can not zoom in on
picture
Can not zoom in on movies, small pictures, or pic-
tures taken at Ultra HS.
79
TV blank when vid-
eo cable connected
Video cable not correctly connected, TV not tuned
to video channel, or Video mode not set correctly.
82, 144
Nikon View does
not start when cam-
era is connected or
memory card in-
serted in card reader
or card slot.
• Camera is off, AC adapter (available separately) is
not properly connected, or battery is exhausted.
• USB cable is not correctly connected, or card not
properly inserted in card reader or card slot.
• USB item in setup menu set to PTP when camera
connected to computer running Windows 2000
Professional, Windows Millennium Edition (Me),
Windows 98 Second Edition (SE), or Mac OS 9.
• Nikon View is not installed.
See Nikon View Reference Manual (on CD) for
more information.
15, 18,
24
84
83
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