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PC connection
Computer does not
recognize camera when
USB connection cable is
connected.
Check the operating environment.•
If your computer has multiple USB terminals, please try connecting •
the camera to a different USB terminal.
Switch the camera’s power off and back on again, and reconnect •
the USB connection cable.
P42
An error message appears
on the computer when the
USB connection cable is
disconnected.
To disconnect the USB connection cable safely, double-click the •
icon in the task tray, and follow the instructions on the screen.
—
Other
The remote control does
not work.
The battery in the remote control may have run out. •
If the remote control fails to work even if it is operated close to the
remote control sensor of the camera-recorder, it means that the
battery has run out. Replace it with new one.
Is the IR REMOTE item on the setting menu OTHER FUNCTIONS •
screen set to OFF?
P23 of
Vol.1
There is a rattling sound
when the camera-recorder
is tilted back and forth.
This is the sound of the lens moving. This is not a fault. No sound •
should be heard when the camera’s power is switched on.
—
A clicking sound is heard
when the power is turned
on or when the PB mode is
switched to the CAM mode.
This initialization operation is performed when the camera starts up. •
It occurs due to the construction of the camera and is not indicative
of any trouble.
—
The SD Memory Card
screen appears strange.
The data on the card could be corrupted. Data can be corrupted by •
static electricity and electromagnetic waves. Please always save
important data to a computer or other storage media.
—
The SD Memory Card
cannot be used even after
formatting.
There could be a fault with the camera or with the SD Memory •
Card. Please consult the place of purchase. Always use only SD
Memory Cards of 512 MB - 32 GB with this camera.
—
The camera does not
recognize the SD Memory
Card even though it is
inserted correctly.
Was the inserted SD Memory Card originally formatted with a •
computer? Always use this camera to format SD Memory Cards.
Please be aware that, when an SD Memory Card is formatted, all
data recorded on the card will be erased and will not be restorable.
P36 of
Vol.1
The SD Memory Card is not
recognized when inserted
into other devices.
Please check that the device is compatible with the capacity or type •
(SD Memory Card/SDHC Memory Card/SDXC Memory Card) of
the SD Memory Card that you are using.
For details, please consult the device’s own operating instructions.
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Vol.1
Before calling for service (continued)