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Q&A Troubleshooting
VQT5E74
- 309 -
Playback
Pictures have been rotated.
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[Rotate Disp.] is activated. (→73)
Cannot view pictures. There are no recorded pictures.
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No pictures in built-in memory or card (pictures played from card if inserted, from built-in memory if
not).
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Has the file name of the picture been changed on a computer? If so, it cannot be played back on the
camera.
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During [Filtering Play], only pictures under the set filters are displayed.
→ Cancel filtering (→160).
Folder/file number displayed as [-]. Picture is black.
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Picture edited on computer or taken with different device.
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Battery removed immediately after picture taken, or picture taken with low battery.
→ Use [Format] to delete (→74).
Picture display takes a lot of time during Multi Playback.
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When you have many pictures that were edited with [Resize], [Retouch], etc., it may take several
minutes for all pictures to be displayed during Multi Playback.
Incorrect date displayed in Calendar Search.
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Picture edited on computer or taken with different device.
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[Clock Set] is incorrect (→29).
(Incorrect date may be displayed in Calendar Search on pictures copied to a computer and then
back to this unit, if computer and camera dates differ.)
White round spots like soap bubbles appear on the recorded picture.
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If you take a picture with the flash in a dark place or indoors, white round spots may
appear on the picture caused by the flash reflecting particles of dust in the air. This is
not a fault. A characteristic of this is that the number of round spots and their position
differ in every picture.
[Thumbnail is displayed] is shown on the screen.
●
The pictures may have been recorded on another device. If so, they may be displayed with poor
picture quality.
Red areas in pictures appear blackened.
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When digital red-eye correction ([ ], [ ]) is operating, if a subject is recorded that has skin-
colored areas with red areas inside, the digital red-eye correction function may blacken the red
areas.
→ We recommend setting the flash to [
], [ ] or [ ], or [Red-Eye Removal] to [OFF] before
recording.
Sounds of camera operations such as zoom will be recorded in motion pictures.
●
Camera operation sounds may be recorded as camera automatically adjusts lens aperture during
motion picture recording; this is not a fault.
Motion pictures taken with this camera cannot be played in other cameras.
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Even if a device is compatible with AVCHD and MP4, the motion pictures that were recorded on this
unit may have bad picture quality or sound quality upon playback, or may be unable to be played
back. Also, the recording information may not be displayed correctly.