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Q&A Troubleshooting
VQT5E74
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About the Wi-Fi function (continued)
I cannot display or delete the images uploaded to the WEB service by this unit.
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The images uploaded to the WEB service cannot be displayed or deleted by this unit.
→ Perform the task using a smartphone or a PC.
Your “LUMIX CLUB” login ID and password were deleted after sending the camera in to
be repaired.
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The settings stored in the camera may be deleted depending on the type of repair.
→ Always make a copy of important settings.
There is an image that could not be transmitted.
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Is the size of the image too large?
→ Divide the motion picture using [Video Divide] (→176).
→ Reduce the image size at [Size] (→254), and then send.
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Capacity or number of images in the WEB service is full.
→ Login to “LUMIX CLUB”, and check the status of the destination on the WEB service link settings.
I have forgotten the password for the Wi-Fi.
→ Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (→71)
However, the information you have set on the [Wi-Fi Setup] menu will be reset.
Transmission of the image fails midway.
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Is the size of the image too large?
→ Transmit after dividing the motion picture with [Video Divide] (→176).
→ Reduce the image size at [Size] (→254), and then send.
→ Image cannot be transmitted when the battery indicator is flashing red.
Motion picture cannot be transmitted.
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File format of the motion picture that can be sent differs depending on the destination.
(→202, 209, 211, 216, 222, 227)
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Is the size of the image too large?
→ Transmit after dividing the motion picture with [Video Divide] (→176).
I cannot send images to an AV device.
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Sending may fail depending on the operational status of the AV device.
Also, sending may take a while.
I cannot connect using the NFC function.
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The smartphone is not NFC compatible.
This function can be used with NFC compatible devices with Android (2.3.3 or above).
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Is the NFC function on the smartphone turned off?
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The [NFC Operation] on this unit is set to [OFF]. (→256)
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The camera has a hard time recognizing some smartphone models. If it is not recognized, slowly
shift the smartphone while it is beside the unit.