70
TROUBLESHOOTING
The live picture is not
renewed / the alarm picture
is not renewed.
• The power cord or the plug is damaged.
If you continue to use it, a fire or an electric shock may occur.
Unplug the AC adapter immediately, and refer servicing to qualified
service personnel.
Symptom Possible cause / Possible solution
Inspect the power cord and the plug of the AC adapter occasionally.
Symptom Possible cause / Possible solution
Reference page
–
11
• Since the data has been recalled from the cache of
the PC, the picture might not have been requested
to the camera. If this symptom occurs frequently, it is
recommended to set the browser as follows.
If Netscape Communicator is used
Set the memory cache and the disk cache to 0
Kbytes in the [Advanced Cache] category of the
[Preferences] menu.
Also, check "Every time" for "Document in cache is
composed to document on network" in the [Cache]
menu ([Preferences] – [Advance] – [Cache]).
If Internet Explorer is used
Select "Every visit to the page" for "Check for newer
versions of stored pages" in "Temporary Internet
Files" of "Internet Options".
The power cord and the
power plug of the AC
adapter are hot during use.
The power cord insulation is
damaged.
The power LED is blinking.
The camera is being accessed. The LED keeps on
blinking for around 2 minutes even after access is termi-
nated. In MPEG-4 Multicast mode, the LED keeps on
blinking. This is not a malfunction.
The power cord gets warm
or hot if bent or pulled during
use.