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Appendix
88
t Memo
• In rare cases, the camera may not operate correctly due to
static electricity. This can be remedied by taking the battery
out and putting it back in again. If the camera operates
correctly, it does not require any repairs.
Troubleshooting
Problem Cause Remedy
The camera does
not turn on.
Battery is not
installed properly.
Check the orientation
of the battery.
The battery
power is low.
Charge the battery.
The shutter
cannot be
released.
The built-in flash
is being charged.
Wait until charging is finished.
There is no
available space on
the memory card.
Insert a memory card with
available space or delete
unwanted images.
Data being
processed.
Wait until processing
is finished.
The lens aperture
ring is set to
a position other
than 9.
Set the lens aperture ring
to the 9 position or select
[Enable] in [27. Using Aperture
Ring] of the E4 menu. (p.85)
Autofocus does
not work.
The subject
is difficult
to focus on.
v cannot work well for low-
contrast objects (the sky,
white walls, etc.), dark colors,
intricate designs, rapidly-
moving objects or scenery shot
through a window or a net-like
pattern.
Lock focus on another object
located at the same distance
as your subject, then aim at
the target and take a picture.
Alternatively, use w.
The subject
is too close.
Move away from the subject
and take a picture.
The focus cannot
be locked.
AF Mode of Live
View is set to f.
Set [Contrast AF] to e, g,
h or i. (p.46)
The built-in flash
does not
discharge.
The flash mode is
set to A or B.
When the flash mode is set
to A or B, the flash will
not discharge if the subject
is bright.
Change the flash mode. (p.43)
The camera is not
recognized when
it is connected
to a computer.
The USB
connection mode
is set to [PTP].
Set [USB Connection] to
[MSC] in the D2 menu.
Dust or dirt
particles appear
in images.
The CMOS
sensor is dirty
or dusty.
Activate [Dust Removal]
from the D4 menu. The Dust
Removal function can be
activated every time the
camera is turned on and off.
Refer to “Sensor Cleaning”
(p.89) if the problem persists.
There are pixels
in the monitor or
captured images
that do not light
up or remain lit.
There are
defective pixels
in the CMOS
sensor.
Activate [Pixel Mapping]
from the D4 menu.
It takes about 30 seconds
to correct the defective pixels,
so be sure to install a fully
charged battery.
Problem Cause Remedy
e_kb502_om.book Page 88 Monday, October 14, 2013 4:14 PM