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[113] Troubleshooting Troubleshooting Battery Pack and Power of the Camera
Battery Life of the Camera Is Short
You are using the camera in an extremely hot or cold location, or the charging is
insufficient. This is not a malfunction.
If you have not used the camera for a prolonged period, the efficiency of the battery will
be improved by repeatedly charging and discharging it.
When usable battery life becomes half the usual time, even after charging the battery
pack fully, the battery pack may need to be replaced. Consult your nearest Sony dealer.
[114] Troubleshooting Troubleshooting Battery Pack and Power of the Camera
Cannot Charge the Camera
Turn off the camera and make the USB connection.
Disconnect the micro USB cable (supplied), and then reconnect it.
Use the micro USB cable (supplied).
Charge the battery pack in an ambient temperature of 10°C to 30°C (50°F to 86°F).
Turn on the computer and connect the camera.
Release the computer from sleep or hibernation status.
Connect the micro USB cable (supplied) directly to the USB connector of the computer.
Connect the camera to a computer with the operating system that is supported by the
camera.
[115] Troubleshooting Troubleshooting Battery Pack and Power of the Camera
The Remaining Charge Indicator of the Camera Is
Incorrect
This phenomenon occurs when you use the remote control in an extremely hot or cold
location.
A discrepancy arises between the remaining charge indicator and the actual remaining
battery charge. Fully discharge the battery pack once, then charge it to correct the
indication.
Fully charge the battery pack again. If the problem persists, the battery pack is worn out.