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[120] Troubleshooting Troubleshooting Computers
Your Computer Does Not Recognize the Camera
When the battery level is low, charge the camera.
Turn on the camera and connect to a computer.
Use the micro USB cable (supplied).
Disconnect the micro USB cable (supplied) from both the computer and the camera, and
connect it again firmly.
Disconnect all equipment other than the camera, the keyboard and the mouse from the
USB connectors of your computer.
Connect the camera directly to your computer without passing through a USB hub or
other device.
[121] Troubleshooting Troubleshooting Computers
Cannot Import Images
Connect the camera and your computer correctly making a USB connection.
[122] Troubleshooting Troubleshooting Computers
Cannot Install Action Cam Movie Creator
Check the computer environment or installation procedure required to install.
[123] Troubleshooting Troubleshooting Computers
Action Cam Movie Creator Does Not Work Correctly
Quit Action Cam Movie Creator and restart your computer.