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© Copyright 2014 TRENDnet. All Rights Reserved.
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TRENDnet User’s Guide
Limited Warranty
Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under normal use
and service, for the following lengths of time from the date of purchase.
TV-IP302PI – 3 Years Limited Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty period, TRENDnet shall
reserve the right, at its expense, to repair or replace the defective product or part and deliver an
equivalent product or part to the customer. The repair/replacement unit’s warranty continues
from the original date of purchase. All products that are replaced become the property of
TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not issue
refunds or credit. Please contact the point-of-purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data of
customer contained in, stored on, or integrated with any products returned to TRENDnet
pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the
product by any unauthorized service center. This warranty is voided if (i) the product has been
modified or repaired by any unauthorized service center, (ii) the product was subject to accident,
abuse, or improper use (iii) the product was subject to conditions more severe than those
specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty period
and providing a copy of the dated proof of the purchase. Upon proper submission of required
documentation a Return Material Authorization (RMA) number will be issued. An RMA number is
required in order to initiate warranty service support for all TRENDnet products. Products that are
sent to TRENDnet for RMA service must have the RMA number marked on the outside of return
packages and sent to TRENDnet prepaid, insured and packaged appropriately for safe shipment.
Customers shipping from outside of the USA and Canada are responsible for return shipping fees.
Customers shipping from outside of the USA are responsible for custom charges, including but not
limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED
ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S OPTION, REPAIR OR REPLACE.
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY
OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO
ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCE OR USE OF TRENDNET’S PRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,
UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE
OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO EXCLUDES
FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF
THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS
ESSENTIAL PURPOSE.
Governing Law: This Limited Warranty shall be governed by the laws of the state of California.
Some TRENDnet products include software code written by third party developers. These codes
are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License
("LGPL").
Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section and look for
the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are
distributed WITHOUT WARRANTY and are subject to the copyrights of the developers. TRENDnet
does not provide technical support for these codes. Please go to
http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/lgpl.txt for specific terms of
each license.
V1.0R /01.10.2014