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Appendix
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The wrong date
and time are
displayed, or the
wrong date and
time are being
stored along with
image data.
The date and time setting is off. Set the correct date and time
(page 151).
The messages on
the display are in
the wrong
language.
The wrong display language is selected. Change the display
language setting (page 152).
Images cannot be
transferred over a
USB connection.
1)The USB cable may not be connected securely. Check all
connections.
2)The wrong USB communication protocol is selected. Select
the correct USB communication protocol in accordance with
the type of device you are connecting (pages 133, 139).
3)If the camera is not turned on, turn it on.
4)Your computer may not be able to recognize the camera if
you connect via a USB hub. Always connect directly to the
computer’s USB port.
Language selection
screen appears
when the camera is
turned on.
1)You did not configure initial settings after purchasing the
camera or the camera may have been left with dead batteries.
Configure the correct settings (pages 20, 152).
2)There may be a problem with the camera’s memory data. If
this is the case, perform the reset operation to initialize the
camera’s setup (page 157). After that, configure each setting.
If the language selection screen does not re-appear when you
turn the camera on, it means that the camera’s memory
management data has been restored.
If the same message appears after you turn power back on,
contact your retailer or a CASIO authorized service center.
The time and date
settings configured
the first time after
purchasing the
camera are reset to
their factory
defaults when I
remove the
camera’s batteries.
Load the camera’s batteries and reconfigure the time and date
settings (page 20). Do not remove the batteries from the
camera for at least 24 hours after configuring time and date
settings. After that, the settings will not be reset if you remove
the batteries.
• If the time and date are reset to their factory default settings
when you remove the batteries after they have been loaded
for more than 24 hours, it could mean that the camera’s
setting memory is defective. Contact your retailer or a CASIO
authorized service center.
Problem Possible Cause and Recommended Action