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B-2 Troubleshooting
Solution Do the following:
❑ The camera is not properly connected. To resolve this problem, ensure the
camera’s USB connector is inserted, and that the USB connector is enabled in
the BIOS. Refer to your PC’s documentation for information on the BIOS.
❑ Reinstall the video capture drivers and reboot.
Cause The amount of light entering the camera has exceeded the exposure control limit.
There may be a very bright object in the camera’s view.
Solution Avoid pointing the camera at very bright objects (for example, sunlight, lights, or
highly reflective surfaces).
Cause There are too many devices in the system, causing IRQ problems with the
system’s USB controller.
Solution Do the following:
1. Remove some devices from the system.
2. Restart the system.
The system will automatically re-allocate the resources.