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5.2 Troubleshooting
NO
YES
YES
NO
NO
Do the documents satisfy the
conditions described in "6.2 Document
Quality," "Precautions"?
When double-feed (multi-feed)
detection is on, are the double-feed
(multi-feed) detection conditions
(*2) satisfied?
Use documents which satisfy
the requirements. (* 1)
To take necessary actions to
satisfy the requirements. (* 2)
Are the documents recently printed
on a copier or Laser printer?
Did you fan the documents before
loading them on the hopper?
Fan the documents a few
times before loading.
Symptom10
Double-feed (Multi-feed) error occurs frequently.
YES
YES
Fan the documents a few
times to eliminate static
electricity.
NO
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