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Paper does not feed into the printer correctly.
Solution
● Make sure that the paper-width guide fits close to the edge of the paper
without bending the paper.
● There may be too much paper loaded in the In tray. Remove some paper
and try printing again.
● If sheets of photo paper stick together, try loading one sheet at a time.
● If you are using the printer in an extremely high- or low- humidity
environment, insert the paper as far as it will go into the In tray, and load one
sheet of photo paper at a time.
● If you are using photo paper that is curled, place the paper in a plastic bag
and gently bend it in the opposite direction of the curl until the paper lies flat.
If the problem persists, use paper that is not curled. For information about
proper storage and handling of photo paper, see Maintaining the Quality of
Photo Paper.
● The paper may be too thin or too thick. Try using HP-designed photo paper.
For more information, see Choosing the Best Paper for the Job.
● If you are using 10 x 30 cm (4 x 12 inches) photo paper for panoramic
printing, do not load more than ten sheets in the In tray. Loading more than
10 sheets of this type of paper can cause paper feed problems.
The image printed at an angle or is off-center.
Solution
● The paper may not be loaded correctly. Reload the paper, making sure that
the paper is correctly oriented in the In tray and that the paper-width guide
fits close to the edge of the paper. For paper-loading instructions, see
Loading Paper.
● The print cartridge may need to be aligned. For more information, see
Aligning the Print Cartridge.
No page came out of the printer.
Solution
● The printer may need attention. Read the camera Image Display for
instructions.
● The power may be off or there may be a loose connection. Make sure that
the power is on and the power cord is securely connected. If you are using
battery power, make sure the battery is correctly installed and charged
properly.
HP Photosmart 420 series GoGo Photo Studio Printer User's Manual 41