Filter
Top Products
or memory card. The print and red eyes removal options are disabled for
these images.
Bluetooth Printing Problems
Before contacting HP Customer Care, read this section for troubleshooting tips or go
to the online support services at www.hp.com/support. Be sure to also read the
documentation that came with your HP Bluetooth wireless printer adapter and your
device with Bluetooth wireless technology.
My Bluetooth device cannot find the printer.
Solution
● Make sure the HP Bluetooth wireless printer adapter is plugged into the
camera port on the front of the printer. The light on the adapter flashes when
the adapter is ready to receive data.
● You may be too far from the printer. Move the device with Bluetooth wireless
technology closer to the printer. The maximum recommended distance
between the device with Bluetooth wireless technology and the printer is
10 meters (30 feet).
No page came out of the printer.
Solution The printer may not recognize the type of file sent by the device with
Bluetooth wireless technology. For a list of the file formats that the printer
supports, see Printer Specifications.
Print quality is poor.
Solution The image you printed may be low resolution. For better results in the
future, set the device to a higher resolution, if possible. Be aware that pictures
taken with VGA-resolution cameras, such as those found in wireless phones, may
not have high enough resolution to produce a high-quality print.
The image printed with borders.
Solution The printing application installed on your device with Bluetooth
wireless technology may not support borderless printing. Contact the vendor of
the device, or go to their support website to obtain the latest updates for the
printing application.
Error Messages
Before contacting HP Customer Care, read this section for troubleshooting tips or go
to the online support services at www.hp.com/support.
Chapter 5
44 HP Photosmart 420 series GoGo Photo Studio