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Troubleshooting and Support
The camera
does not take
a picture when
I press the
Shutter button
(continued).
The flash is
recharging.
Wait until the flash has
recharged before taking
another picture.
The camera is
set to the Macro
shooting
mode and
cannot take a
picture until it
finds focus.
• Re-focus the camera (try
using Focus Lock; see
page 37).
• Make sure the subject of the
picture is within the Macro
(close-up) range (see
page 42).
The camera is
still saving the
last picture
you took.
Wait a few seconds for the
camera to finish processing the
last image before taking
another picture.
The Image
Display is not
working.
The charge in
the batteries is
too low, the
batteries are
completely
drained, or the
camera has
stopped
working.
• Replace or recharge the
batteries. If the Image
Display does not turn on,
remove the batteries and
connect to the HP AC
power adapter to see if the
Image Display turns on.
• If the Image Display does
not turn on, reset the
camera (see page 96).
My image is
blurry.
The light is low
and the flash
is set to
Flash Off
In dim light, the camera
requires a longer exposure. Use
a tripod to hold the camera
steady, improve lighting
conditions, or set the flash to
Flash On
see page 40).
Problem Possible Cause Solution